Privacy Policy

Effective Date: 01/13/2025

Perla Marina Beauty is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services, including our website, mobile communications, and appointment booking platform. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information necessary to provide you with our services, including:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Appointment Details: Booking preferences, service types, and schedule.

  • Payment Information: Details required for processing payments (e.g., credit card information).

  • Communications: Records of interactions via email, SMS, or other communication channels.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and confirm your appointments.

  • To send appointment reminders, updates, and promotional offers (with your consent).

  • To improve our services and customer experience.

  • To respond to your inquiries and provide customer support.

3. Data Sharing

We do not sell, share, or disclose your mobile information or any personal data to third parties for marketing purposes.

Your information is shared only as necessary to:

  • Facilitate payment processing through secure third-party payment processors.

  • Comply with legal obligations or protect our rights and property.

4. Communications

You may receive SMS or email communications related to your appointments or promotional offers.

You can opt out of promotional messages at any time by replying "STOP" to SMS messages or clicking the "unsubscribe" link in email communications.

5. Security

We implement industry-standard measures to protect your information, including encryption and secure servers.

While we strive to protect your data, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Withdraw consent for promotional communications.

  • Request details about the data we hold about you.

For assistance, please contact us at contact@perlamarinabeauty.com.

7. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The updated policy will be posted on our website with the revised effective date.

Terms of Service

Effective Date: 01/13/2025

These Terms of Service ("Terms") govern your use of Perla Marina Beauty’s services, including appointments, website access, and communication channels.

By using our services, you agree to these Terms.

1. Booking and Payments

  • All appointments must be booked through our website or designated communication channels.

  • Deposits are required to secure your booking and are non-refundable unless otherwise stated.

  • Payment in full is required at the time of service unless prior arrangements have been made.

2. Cancellations and Rescheduling

  • Cancellations must be made at least 24 hours before your scheduled appointment to avoid a cancellation fee.

  • Rescheduling is allowed once per appointment if requested within the required timeframe.

3. Client Responsibilities

  • Arrive on time for your appointment.

  • Provide accurate and up-to-date information when booking.

  • Notify us of any allergies, sensitivities, or special requirements before your service.

4. Service Limitations

  • We reserve the right to refuse service to clients who violate our policies or behave inappropriately.

  • Results may vary based on individual skin types, preferences, and other factors.

5. Liability

  • Perla Marina Beauty is not liable for any adverse reactions resulting from products or services provided if proper disclosure of allergies or sensitivities was not made.

6. Governing Law

These Terms are governed by the laws of the state of RHODE ISLAND. Any disputes will be resolved in accordance with these laws.

7. Updates to Terms

We may update these Terms from time to time. Continued use of our services constitutes acceptance of the revised Terms.

For any questions or concerns, please contact us at contact@perlamarinabeauty.com.